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PcPools member of BBB Online since 2006 March 9, 2010

Posted by Pcpools Above Ground Pools in Above Ground Pool, Automatic pool cleaner, Back yard, chemicals, Chlorine Salt Generator, Commercial Pool, Diving Boards, Heat pump, Heaters, In ground pool, liners, Out door living, Patio, Pool, Pool Deck, pool filter, Pool Ladders, pool pump, safety, safety covers, Solar, solar cover, Spa, spa safety, Umbrellas, Uncategorized, video, winter covers, Winterizing.
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Raypak Heater Information June 2, 2009

Posted by Pcpools Above Ground Pools in Above Ground Pool, Heaters, Spa.
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Where can I buy parts for my Raypak heater?

Raypak sells its products through distribution. Raypak does not sell parts directly via the Internet. If you’re having difficulties locating parts, Raypak has a few sources you may consider for parts and pricing listed below.

Commercial Parts

Commercial Pool Parts

Parts Depot

Manufacturer’s Referral Service


Where can I obtain service in my area?

Raypak does have warranty service information listed out on the website. There is a service locator for Gas Fired or electric units, just key in your zip code.

How do I winterize my heater?

Heaters that are installed in a freezing climate and are shut down for the winter, please observe the following procedures;

1. Turn gas valve and manual gas valve off. Turn off electrical supply to the heater (applies only to electronic ignition heaters).

2. Open the drain plug located in the inlet/outlet header, (under water pipes at the inlet/outlet header).

3. Remove the heat exchanger inspection panel on the side opposite water piping to gain access to the drain plug on the return header. Open the drain plug on return header.

4. For heaters made before 1998, with a Pressure Switch Tube Assembly, (copper tube), You will need to disconnect the pressure switch at the header connection. For heaters made after 1998, there is no need to disconnect the Pressure switch.

How do I know the date of manufacture or model of my heater?

The heater’s model and serial numbers are located on the rating plate found on the inside of the unit. To locate the rating plate, first loosen the door screw. Remove the door(s), pull up and out. The rating plate will be either a gold or silver color with the Raypak logo. The serial number will have 10 digits. The date code is found in the first four digits of the serial number, for example, a unit made in April of 2001 will have the first four digits read as 0104.

The model number will have both numbers and letters, such as: PR-335B-EN

How can I convert my heater from Natural gas to propane?

Most Raypak swimming pool and spa heaters can be converted from one gas type to another, by simply purchasing a conversion kit listed in the Illustrated Parts List for that unit. Some complications may apply if your heater is equipped with electronic ignition. Please contact the factory, or your local Raypak Representative for more details. Conversions should be performed only by an “Experienced Gas Professional”.

Many states now also require a specific license to work on gas appliances. Check with your local utility provider for details.

What is the efficiency of my heater?

Raypak’s pool and spa heaters run at about 81 to 83 % Thermal Efficiency, (the amount of energy that actually heats the water). Raypak’s residential appliances have the highest efficiency that we can provide without creating rapid wear from the corrosive effects of condensation.

Pool products that have efficiencies in excess of 95% are also available from Raypak. These products are available through our commercial pool distributors. These are commercial grade appliances, and are not normally found on residential applications. High efficiency heaters are much more expensive than typical residential heaters, like the Raypak RP2100 series of heaters.

Where can I obtain a wiring diagram for my heater?

First look in your installation and operation manual. All our manuals have the diagrams for millivolt, and electronic ignition published within them. These are available for download in our document library.

Specialized wiring diagrams for wiring heaters to draft inducers, or other control devices are readily available from either the tech support group or the applications engineers. Contact the factory at 805-278-5300 for more information. Be prepared to have the exact model number and serial number with you when you call or Email the factory.


Pool Care Glossary November 11, 2008

Posted by Pcpools Above Ground Pools in Above Ground Pool, Automatic pool cleaner, Back yard, chemicals, Diving Boards, Heat pump, Heaters, liners, Out door living, Patio, Pool, Pool Deck, pool filter, Pool Ladders, pool pump, safety, safety covers, Solar, solar cover, Spa, spa safety, Umbrellas, winter covers, Winterizing.
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Check out our vast Pool Care Glossary.

Everything you needed to know from A to Z.

Spa Safety February 21, 2008

Posted by Pcpools Above Ground Pools in chemicals, safety, Spa, spa safety.
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Spa Safety Tips

  • Read and follow all label directions before using chemicals or adding them to your spa water.
  • Always add chemicals to spa water, never water to chemicals.
  • Add each chemical separately.
  • Wait 15 minutes before adding any additional chemicals.
  • Do not combine different chemicals before adding them to the spa water.
  • Accurately measure amounts when adding chemicals. NEVER OVERDOSE! Adding more than the
    recommended amount will most often cause problems, not solve them.
  • Whenever you add chemicals to your spa, let the water circulate for at least 30 minutes
    before use. This lets the chemicals thorouly mix with the water.
  • Keep all chemicals away from your face and never inhale fumes.
  • Never smoke around chemicals.
  • In an emergency involving chemicals, follow label directions. Always keep emergency phone
    numbers handy.
  • Always re-close chemicals tightly after use and store in a cool dry place.
  • Store chemicals according to the manufacturer’s label and keep out of the reach
    of children.
  • All chemicals, if not handled properly, may be dangerous.
  • Maintain proper sanitation levels.
  • Never heat your spa above 104 decrees Fahrenheit.
  • Limit your spa session to 15 minutes.
  • All users should shower without soap before entering the hot tub to remove excess
    deodorant, lotion and body oils.
  • Adult supervision must be present when children are using the spa.
  • Do not consume alcohol while using the spa.
  • If you are pregnant, have high blood pressure or other cardiovascular condition, consult a physician before using a spa.